How can I purchase tickets?
Tickets are available for purchased on this site to save time and avoid lines.  Tickets can also be purchased at the box office.

I purchased tickets online, but now I can’t find them.
When you purchase tickets online, you’ll receive a confirmation email with your tickets. Can’t find it? Click here to have the confirmation email resent to the email address you used to purchase your tickets.

Is there parking near the venue?
The Convention Center has on-site parking for nearly 1,000 cars, with additional spaces within easy walking distance. On-site parking is located behind the building. The Prime Osborn Convention Center charges $5.00 for parking.  Prime Osborn Convention Center Parking Map

Does one ticket give me unlimited access to the show?
All tickets are good for any one day of the show.  Same day re-entry is available by having your hand stamped.

Are there any special days or promotional days I should know about?
Yes. Thursday, March 5, 2020 in Trade Day and Senior Day, Friday, March 6, 2020 is Hero Day and Sunday, March 8, 2020 is Teacher Day.  Click here for more information.

Do you have any military discounts?
Yes. Friday, March 6, 2020 is Hero Day, click here for more information.

Are pets allowed at this event?
No. We do not allow pets at any of our events, with the exception of service animals or animals that are accompanying our vendors. 

Are strollers allowed at this event?
Yes. We hope you and your little one have a great time at the show!

Do you have wheelchairs or motorized scooters available for rent?
Yes, wheelchairs are available for use free of charge on a first come, first serve basis with proper ID. The Jacksonville Home & Patio would like to thank Total Care Medical Service (904-730-7285 ) for supplying our guests the wheelchairs at no charge.  Motorized scooters are not available.

Do you have a coat or baggage check?
No.

Can I bring a backpack?
Yes, but please note that all bags are subject to search upon entering the facility.

Can I bring my own food into the show?
No, outside food and/or drink are not permitted.

Is food available at the venue?
Yes, snacks and beverages are available for purchase at the Savor...Jacksonville concessions. Please note no outside food or beverage is allowed. 

How do I find a particular exhibitor at the show?
There will be show guides at the front of the show with the exhibitors listed alphabetically in each section along with the corresponding booth number. 

I’d like to avoid crowds. When is the best time to attend the show?
Thursday and Friday are the best time to visit the show if you are looking to avoid crowds.

Do you have a list of vendors that will be at the show?
We do! Click here to see our Online Exhibitor List and meet this year’s experts. 

Does attending a celebrity presentation cost extra?
No. Celebrity appearances and presentations are included with the cost of your ticket.

Is reserved seating available to see the celebrities at the show?
No, seating is available on a first-come basis. All celebrity performances are included in the price of your admission ticket. 

Do you have any advice for first-time guests? Is there anything you think I should know about the show?
The Jacksonville Home + Patio Show is your source for home improvement ideas, project inspiration, and expert advice. Whether you’re joining us at the Prime Osborn Convention Center with a specific project in mind or just looking for some inspiration, our local home professionals have you covered. With over 300 booths to explore and several unique feature displays to enjoy, plan to spend a few hours at the show. Wear comfortable shoes, bring a pen and paper to take notes, and have some cash on hand just in case a vendor doesn’t accept plastic (although most will). The Jacksonville Home + Patio Show is your chance to meet with industry professionals to talk about your home, see informative presentations from celebrity guests, and purchase products and services to help create your dream space. 

Banking
There is an ATM located in the Prime Osborn Convention Center.

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